The effective implementation of a comprehensive quality assurance (QA) programme in any individual monitoring service plays a key role in attaining and sustaining the level of performance at par with international standards. In India, individual monitoring of more than 120 000 radiation workers is provided through 16 laboratories using a CaSO₄:Dy based thermoluminescence dosimetry (TLD) badge system. In such a wide-spread programme, the harmonization of procedures and regular QA check on the dosimetry system are utmost important to ensure the uniform standard of accuracy and reliability of the service. This paper discusses some aspects of the QA programme implemented at different stages of the TLD monitoring system and provides the results of the performance test of monitoring laboratories.